Terms & Conditions

Terms & Conditions

There is no refund available.

So before you confirm the tour please double check your plans.

Changes are possible subject to availability and the policies of the tour operator concerned.

However changes will only be considered up to 72 ours prior to the tour departure pickup time.

The included pickup service from the tour company will only available for any books completed before 17:00 the previous day.
Because the schedule for the next day is completed at 1700 each afternoon.
Should you book after that time we suggest you to catch a taxi from your hotel to the start point before the appointment time – we will advise you of this..
Please call us for more info.


There are some cases that impossible to operate the tour on your chosen date.

Severe weather. If we consider that the weather is too danger for you to make a trip – a storm, for example. We will try telling you and postpone your trip another day.

If you really don’t have a day left to do the trip. We will refund in full amount the same payment you’ve done.

Sickness, if you are sick with a doctors certificate. Please send us the details and we will give you a refund subject to a processing  fee of 20%

Acquisition of personal information
We announce about purpose of use, provide, whether or not commissioned and way of inquiry in detail as much as possible in advance. Also, acquired personal information will only be used within the purpose and it take measures for no use out of the purpose.

Handling of personal information
Acquired personal information will be used for its purpose and service provision or interact with client against client’s requirement and authentication. In addition, we strictly comply Personal Information Protection Act and related laws, Obligations stipulated in the guidelines of the competent minister and this protection policy.

Provision of personal information
Acquired personal information will not be provided to third party without client’s consent. However, there may be case to deposit information to subcontractors as impose obligation of safety management or similar action.

Handling of personal information deposited
Personal information kept from the consignor is to be managed strictly and used within the contract and this privacy policy.

Confidentiality and accuracy of personal information
Krabi Day Tours will keep personal information up-to-date and accurate. Also, take measure to prevent and correct unauthorized access to personal information, loss, destruction, falsification or leakage.

Disclosure and correction of personal information
In case client request to confirm, correct or other act about his/her personal information, we respond based on the laws and regulations. We face the complaint quickly ad appropriately and make effort to develop in-house system.

Response to consultation and complaints
In case of complaint or consultation regarding personal information Krabi Day Tours handle, we will respond quickly and appropriately.
Changes to personal information protection management system include protection policy
For the protection and appropriate use of personal information, we build personal information protect management system review regularly in order to perform continuous improvement.


Still have questions?